Every Nippon Express USA ocean shipment customer and its authorized trading partners have access to the company’s online ocean shipment tracking system. The exact location, expected arrival time and other critical status information are available through a Web browser, or the information can be transmitted via EDI to a corporate customer’s IS system.

Effective logistics and supply chain management today is all about visibility of shipments and inventory, especially those in-transit inventories that are coming from thousands of miles away and are being handled by multiple carriers. Nippon Express USA provides its customers with a powerful online ocean shipment tracking tool, so its customers –and their customers—will always know the exact location of a shipment at any particular time, and more important, whether it is on schedule.

Customer order fulfillment, production scheduling, sales promotions and countless other business processes depend on knowing whether a shipment is where it is supposed to be on its planned journey and whether or not it will arrive in time to meet promised delivery times.

Nippon Express’ online Ocean Shipment Tracking eliminates time and resources wasted with phone calls and faxes about order status. Customers and other departments in your own organization can track shipments without installing expensive software to know where the goods are and if there is a potential delay.

Regardless of whether your shipment is currently in the hands of a large ocean carrier with sophisticated tracking systems or a small inland carrier with very basic systems, Nippon Express constantly extracts location and status information and displays real-time shipment status updates via a Web browser. The logistics manager responsible for the export, the buyer or production manager waiting for the shipment, the sales person serving a large customer – anyone with a browser and the authority to monitor a shipment can see exactly where the shipment is and when it will arrive.

Knowing where a shipment is at any particular time empowers your company and your customers to make important decisions. With real-time updates, you can reduce safety stock and immediately alert users to initiate positive resolution when shipments are delayed. With sufficient lead times, buyers and customer service representatives will have the time they need to find smart alternatives when shipments are delayed. This information puts you and your customer in control of their supply chains.

For larger customers with systems capable of handling electronic data interchange messages, the Nippon Express Worldwide Information Network (NEWINS) system can transmit constant updates of shipment status into your corporate information system to load status data into your own reporting and execution systems. Order systems will know when goods will be in stock and available to ship. Production systems will know when manufacturing runs can be scheduled. Retail customers will know when promotions can be announced featuring the products in route.