Smart Partnering
How a Nippon Express USA customer took advantage of our sophisticated tracking and tracing capabilities

The Situation:
Nippon Express USA in Boston and San Francisco were helping Company A, a leading high technology firm, supply LAN (Local Area Network) equipment to important clients in Japan. As befits a high-profile network supplier, Company A accepted orders from their Japanese customers via the Internet, and those customers would also use the Internet to monitor the status of their systems during production. Scheduling was important. Company A wanted to extend the services they provided, and they asked Nippon Express USA to provide a solution.

The Solution:
Nippon Express SFO asked the Nippon Express MIS Center in Chicago to create an online linkage between Nippon Express USA's sophisticated tracing system and the Company A's website. Company A's clients can now trace their Nippon Express USA shipments from within their website, an arrangement that is convenient for the customers and providers alike.