Meeting an Emergency
How a quick-thinking Nippon Express USA manager went the extra mile for an important client

The Situation:
Company A of Chattanooga is one of the world's largest manufacturers of the resin used to manufacture things like baby diapers. Their main client, a Company B in Argentina, ran into a problem and required the delivery of over 100 tons of raw materials within 96 hours. Failing to secure the resin would result in a factory shut-down idling over 700 workers. To make matters more complicated, Argentina was a difficult destination prone to back-logging. Only a special effort could handle it.

The Solution:
The Nippon Express USA Atlanta Branch swung into action. They arranged pick-up with six 53 ft. trailers transporting the cargo to a prearranged 747-200 F charter to Buenos Aires. The manager from NEU Atlanta accompanied the cargo on board the chartered aircraft to supervision. Customs clearance was secured quickly and the resin was delivered a mere 79 hours after the initial request. Production schedules were maintained without interruption.