ISO Quality Assurance
ISO 9001 addresses an organization's quality management system. To receive certification, a facility needs to effectively demonstrate its capability to meet customers' requirements and expectations. As a global cargo transportation and logistics services company, Nippon Express Group has adopted ISO 9001:2000 as a model for its quality system worldwide.

Security
Nippon Express is committed to protecting every shipment its handles from theft, pilferage, tampering and threats from terrorists. Because Nippon Express has worldwide operations, it actively participates in government and industry programs to comply with specific requirements to enhance security and to speed the transit of shipments through regulatory controls. Four security programs of interest to U.S. importers and exporters include:

Site Security:
All Nippon Express facilities employ state-of-the-art physical security starting with perimeter fences, lighted exteriors, and locked access points monitored by closed circuit camera and security guards. Access is controlled with electronic controls requiring positive identification.  International freight requiring customs control are fenced-in within warehouse areas. High-value are caged. Dangerous goods are segregated from other cargo.

Customs Trade Partnership Against Terrorism (C-TPAT):
Nippon Express is a certified member of the U.S. Customs and Border Protection’s program, Customs-Trade Partnership Against Terrorism. C-TPAT is a voluntary program to prevent terrorists from using normal freight channels for movement of weapons and other dangerous contraband. Nippon Express and all of its divisions have approved security procedures that meet U.S. CBT requirements for:

• Physical Security and access control
• In transit freight security
• Documentation compliance
• Personnel screening
• On-going security education and training

Because Nippon Express is a fully certified C-TPAT member, its customers’ freight receives “green light” customs treatment at U.S. ports and airports.

Cargo Security:
From the moment Nippon Express accepts customer’s freight for ocean or air transport, the cargo is barcoded and monitored as it passes through each step of the shipment’s journey. Containers are sealed, the numbers notated on shipping documents and the shipments checked at key gateway points for any sign of tampering. In the event customs inspections are required, shipments are checked by Nippon Express personnel and re-sealed.

Technology Asset Protection Association (TAPA):
Nippon Express is a member of the Technology Asset Protection Association (TAPA), an organization dedicated to reducing theft in transit and other security threats common to the technology industry. Nippon has adopted TAPA-recognized Best Security Practices for the care and handling of high-tech freight.